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Pillow Butler
For White Glove Customer Support, contact our Pillow Butler to answer any of your questions. From what pillow is best for your sleeping style to how to select the best sizes for your sheets and comforters, our Pillow Butler offers concierge quality customer service. Available Monday through Friday from 9:00 A.M. to 5:00 P.M. Pacific Time at 1.866.downetc/1.866.369.6382.
Ask the Diva
A hotel favorite and one of mine, too, the Aquaplush 100% polyester pillow is available in cream colored cotton for a dreamy night's sleep.
For more information click here to view our Aquaplush Combed Polyester Pillow video
Care
Dry clean or wash cold in a large dryer with mild detergent. When drying, set your dryer on its lowest heat settings and include 3 clean tennis balls, a pair of white tennis shoes, or similar items to agitate the fill.
Shipping
Down Etc product orders are processed within 3 -5 business days and shipped via UPS Ground, unless otherwise specified. Our shipping charges are based on your total order cost. See the chart below or visit our Shipping Tab. Shipping is free for orders over $150.
| Total Order | Shipping Charges |
|---|---|
| Up to $25.00 | $9.95 |
| $25.01 - $100.00 | $19.95 |
| $100.01 - $150.00 | $29.95 |
| $150.01 - and Over | Shipping is free |
Currently, we do not ship internationally through our website. If you are interested in international shipments, contact us at 1.866.369.6382.
| Name | Down Etc Pillow - AquaPlush® Polyester, Crème EXTRA FIRM |
|---|---|
| SKU | Pillow14-FIRM |
| Size | No |
| Description | A hotel favorite, the Down Etc Aquaplush FIRM pillow is covered in 100% cotton super soft, preshrunk ticking. Filled with 100% hypoallergenic combed polyester fiber for a great plush feel, it is finished with double stitching and German cotton piping. Available in cream. It comes packaged in an individual white cotton bag with handles.
For more information click here to view our Aquaplush Combed Polyester Pillow video |
