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For White Glove Customer Support, contact our Pillow Butler to answer any of your questions. From what pillow is best for your sleeping style to how to select the best sizes for your sheets and comforters, our Pillow Butler offers concierge quality customer service. Available Monday through Friday from 9:00 A.M. to 5:00 P.M. Pacific Time at 1.866.downetc/1.866.369.6382.
Ask the Diva
What's a bed without a pillow? Or a couch? Our Pillow inserts come in dozens of shapes and sizes so that you can be creative. Pick your own fabric and know our inserts meet the critical eye of the best decorators in the hotel business. Give them a karate chop and you will see a nice dent because we use the best feathers and a lovely cotton fabric.
Dry clean or wash cold in a large dryer with mild detergent. When drying, set your dryer on its lowest heat settings and include 3 clean tennis balls, a pair of white tennis shoes, or similar items to agitate the fill.
Down Etc product orders are processed within 3 -5 business days and shipped via UPS Ground, unless otherwise specified. Our shipping charges are based on your total order cost. See the chart below or visit our Shipping Tab. Shipping is free for orders over $150.
|Total Order||Shipping Charges|
|Up to $25.00||$9.95|
|$25.01 - $100.00||$19.95|
|$100.01 - $150.00||$29.95|
|$150.01 - and Over||Shipping is free|
Currently, we do not ship internationally through our website. If you are interested in international shipments, contact us at 1.866.369.6382.
|Name||Down Etc Pillow Insert - Cotton Covered Square, White|
|Description||In the mood to decorate with pillows? Our Down Etc cotton covered square pillow insert is beautifully made with a knife edge detail. Our CentroClean hypoallergenic feathers and down are a must. A favorite of hotel decorators the world over.|