For White Glove Customer Support, contact our Pillow Butler to answer any of your questions. From what pillow is best for your sleeping style to how to select the best sizes for your sheets and comforters, our Pillow Butler offers concierge quality customer service. Available Monday through Friday from 9:00 A.M. to 5:00 P.M. Pacific Time at 1.866.downetc/1.866.369.6382.
Getting out of the bath or shower should be safe and special. Our Towels Etc™ bath rugs meet the highest wash standards of the toughest hotels in the world. Your cat and dog will want to curl up on them, they are that soft and cozy. You will want to stand on them for hours. Divas have feet, too!
Down Etc ships via UPS Ground, unless otherwise specified. Processed orders are typically shipped via UPS Ground, which takes 1-5 business days, depending on your delivery area. For most in-stock items, you can expect to receive your order within 3-8 business days of placing your order. Please contact us at 415-348-0084 for shipping estimates outside the contiguous 48 states. Shipping charges are based on the size of the purchase. Orders over $150 ship free of charge. Orders of $150 and under ship with the following charges:
$25.01 and up to and including $100.00
$100.01 and up to and including $150.00
$150.01 and Over
For further details on Shipping & Returns, please click here.
Our Down Etc heavy weight cut terry loop bath mat is a part of our Towels Etc™ collection. Available in 100% cotton, super soft absorbent terry, this mat makes getting out of the bath safe and cozy. Endures the toughest hotel washing specifications and always comes out looking great.