For White Glove Customer Support, contact our Pillow Butler to answer any of your questions. From what pillow is best for your sleeping style to how to select the best sizes for your sheets and comforters, our Pillow Butler offers concierge quality customer service. Available Monday through Friday from 9:00 A.M. to 5:00 P.M. Pacific Time at 1.866.downetc/1.866.369.6382.
Getting out of the bath or shower should be safe and special. Our Towels Etc™ bath rugs meet the highest wash standards of the toughest hotels in the world. Your cat and dog will want to curl up on them, they are that soft and cozy. You will want to stand on them for hours. Divas have feet, too!
Down Etc product orders are processed within 3 -5 business days and shipped via UPS Ground, unless otherwise specified. Our shipping charges are based on your total order cost. See the chart below or visit our Shipping Tab. Shipping is free for orders over $150.
Up to $25.00
$25.01 - $100.00
$100.01 - $150.00
$150.01 - and Over
Shipping is free
Currently, we do not ship internationally through our website. If you are interested in international shipments, contact us at 1.866.369.6382.
Our Down Etc heavy weight cut terry loop bath mat is a part of our Towels Etc™ collection. Available in 100% cotton, super soft absorbent terry, this mat makes getting out of the bath safe and cozy. Endures the toughest hotel washing specifications and always comes out looking great.