For White Glove Customer Support, contact our Pillow Butler to answer any of your questions. From what pillow is best for your sleeping style to how to select the best sizes for your sheets and comforters, our Pillow Butler offers concierge quality customer service. Available Monday through Friday from 9:00 A.M. to 5:00 P.M. Pacific Time at 1.866.downetc/1.866.369.6382.
Dry clean or wash cold in a large dryer with mild detergent. When drying, set your dryer on its lowest heat settings and include 3 clean tennis balls, a pair of white tennis shoes, or similar items to agitate the fill.
Down Etc ships via UPS Ground, unless otherwise specified. Processed orders are typically shipped via UPS Ground, which takes 1-5 business days, depending on your delivery area. For most in-stock items, you can expect to receive your order within 3-8 business days of placing your order. Please contact us at 415-348-0084 for shipping estimates outside the contiguous 48 states. Shipping charges are based on the size of the purchase. Orders over $150 ship free of charge. Orders of $150 and under ship with the following charges:
$25.01 and up to and including $100.00
$100.01 and up to and including $150.00
$150.01 and Over
For further details on Shipping & Returns, please click here.
d.o.e.® Organic 50%/50% Goose Down and Feather Pillow
Looking for a premium organic pillow? Choose the d.o.e.® down on earth certified organic 100% preshrunk, 100% down proof, super soft cotton ticking with 50% white goose down / 50% white goose feather pillow. Perfect for back sleepers who need a little more support. Available in natural, with double stitching and German cotton piping. Packaged in an individual white cotton fabric bag with handles.