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For White Glove Customer Support, contact our Pillow Butler to answer any of your questions. From what pillow is best for your sleeping style to how to select the best sizes for your sheets and comforters, our Pillow Butler offers concierge quality customer service. Available Monday through Friday from 9:00 A.M. to 5:00 P.M. Pacific Time at 1.866.downetc/1.866.369.6382.
Ask the Diva
This classic mattress protector is easy to fit on any mattress size with the elastic anchor bands that tuck right under the corners of mattresses up to 16" high. The lofty quilting and and poly/cotton fill make this one easy to maintain so the Diva can enjoy a clean mattress every day!
Dry clean or wash cold in a large dryer with mild detergent. When drying, set your dryer on its lowest heat settings and include 3 clean tennis balls, a pair of white tennis shoes, or similar items to agitate the fill.
Down Etc product orders are processed within 3 -5 business days and shipped via UPS Ground, unless otherwise specified. Our shipping charges are based on your total order cost. See the chart below or visit our Shipping Tab. Shipping is free for orders over $150.
|Total Order||Shipping Charges|
|Up to $25.00||$9.95|
|$25.01 - $100.00||$19.95|
|$100.01 - $150.00||$29.95|
|$150.01 - and Over||Shipping is free|
Currently, we do not ship internationally through our website. If you are interested in international shipments, contact us at 1.866.369.6382.
|Name||Down Etc Mattress Pad - Essential Quilted, Poly/Cotton, White|
|Description||Protect your investment with this Down Etc 200 thread count quilted polyester/ cotton filled mattress pad. Elastic anchor bands on all four corners allow this pad to fit up to a 16’’ mattress height.|