For White Glove Customer Support, contact our Pillow Butler to answer any of your questions. From what pillow is best for your sleeping style to how to select the best sizes for your sheets and comforters, our Pillow Butler offers concierge quality customer service. Available Monday through Friday from 9:00 A.M. to 5:00 P.M. Pacific Time at 1.866.downetc/1.866.369.6382.
Who said Divas have thick skin! Not me. When I wanted to find the ultimate spa toweling that was soft, super absorbent, natural with no dyes and exclusive, we developed the Silk Wash® collection. Love the hand mitt, head towel, and wash cloth. I keep a set in the shower and another at the sink. This gel pack is soothing and keeps my Diva skin rosy and my achy muscles under control!
Down Etc product orders are processed within 3 -5 business days and shipped via UPS Ground, unless otherwise specified. Our shipping charges are based on your total order cost. See the chart below or visit our Shipping Tab. Shipping is free for orders over $150.
Up to $25.00
$25.01 - $100.00
$100.01 - $150.00
$150.01 - and Over
Shipping is free
Currently, we do not ship internationally through our website. If you are interested in international shipments, contact us at 1.866.369.6382.
Wonderfully soothing, the innovative and naturally organic CoolCalm cold or hot therapy gel pack can be tucked inside our Silk Wash® Mitts to cool hot flashes and irritated skin. Treat injuries and reduce inflammation and swelling through the use of natural hot and cold therapies.