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For White Glove Customer Support, contact our Pillow Butler to answer any of your questions. From what pillow is best for your sleeping style to how to select the best sizes for your sheets and comforters, our Pillow Butler offers concierge quality customer service. Available Monday through Friday from 9:00 A.M. to 5:00 P.M. Pacific Time at 1.866.downetc/1.866.369.6382.
Ask the Diva
We love to travel, but we do not like to sacrifice our sleep due to questionable pillows. When at home we sleep on the super soft, luxurious down etc. bedding. So when we’re on the road, we want nothing less. With the Head Heaven® travel pillow and knapsack, this diva has created a product that allows you to enjoy the luxuries and comfort of home, even when on the road.
Dry clean or wash cold in a large dryer with mild detergent. When drying, set your dryer on its lowest heat settings and include 3 clean tennis balls, a pair of white tennis shoes, or similar items to agitate the fill.
Down Etc product orders are processed within 3 -5 business days and shipped via UPS Ground, unless otherwise specified. Our shipping charges are based on your total order cost. See the chart below or visit our Shipping Tab. Shipping is free for orders over $150.
|Total Order||Shipping Charges|
|Up to $25.00||$9.95|
|$25.01 - $100.00||$19.95|
|$100.01 - $150.00||$29.95|
|$150.01 - and Over||Shipping is free|
Currently, we do not ship internationally through our website. If you are interested in international shipments, contact us at 1.866.369.6382.
|Name||Down Etc Travel Pillow - AquaPlush® Polyester Size 15x20" Fill: 14oz|
|Description||Travel is great, until you get stuck with an uncomfortable pillow while on a business trip, an international flight, or closer to home while you are visiting a friend or loved one. Never sleep on an uncomfortable pillow again, as the Head Heaven® travel pillow this is the perfect size to accompany you on any trip – near or far. The pillow is filled with high-quality Aquaplush, hypoallergenic fill and comes with a convenient and stylish polyester knapsack with drawstring handles.|