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For White Glove Customer Support, contact our Pillow Butler to answer any of your questions. From what pillow is best for your sleeping style to how to select the best sizes for your sheets and comforters, our Pillow Butler offers concierge quality customer service. Available Monday through Friday from 9:00 A.M. to 5:00 P.M. Pacific Time at 1.866.downetc/1.866.369.6382.
Ask the Diva
This luscious robe incorporates the best features of robes from the world’s most luxurious spas. Named after one of my favorite mountains, Divas know how soft and light-weight soft-knitted poly/cotton is, and this small diamond pattern is so classic and chic. The sewing and details on this robe really say luxury!
Dry clean or wash cold in a large dryer with mild detergent. When drying, set your dryer on its lowest heat settings and include 3 clean tennis balls, a pair of white tennis shoes, or similar items to agitate the fill.
Down Etc product orders are processed within 3 -5 business days and shipped via UPS Ground, unless otherwise specified. Our shipping charges are based on your total order cost. See the chart below or visit our Shipping Tab. Shipping is free for orders over $150.
|Total Order||Shipping Charges|
|Up to $25.00||$9.95|
|$25.01 - $100.00||$19.95|
|$100.01 - $150.00||$29.95|
|$150.01 - and Over||Shipping is free|
Currently, we do not ship internationally through our website. If you are interested in international shipments, contact us at 1.866.369.6382.
|Name||Down Etc Robe - Pyrenees Shawl Collar Robe, White, 50" Long|
|Size||One Size Fits All|
|Description||You will be ready to relax in style with the Pyrenees Robe from our Robe Etc Collection. Made of soft-knitted poly/cotton the small diamond jacquard pattern is elegant and original. A delicate piping trim edges the shawl collar, double sided roll up cuffs, double belt loops adjust the waist height, and two front pockets make this robe a perfect gift for you or someone you love. You will never want to take it off.|