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For White Glove Customer Support, contact our Pillow Butler to answer any of your questions. From what pillow is best for your sleeping style to how to select the best sizes for your sheets and comforters, our Pillow Butler offers concierge quality customer service. Available Monday through Friday from 9:00 A.M. to 5:00 P.M. Pacific Time at 1.866.downetc/1.866.369.6382.
Ask the Diva
This luxurious, super soft cotton, hypoallergenic pillow is so well made, it's the choice of some of the best hotels in the world. Divas always sleep tight!
Dry clean or wash cold in a large dryer with mild detergent. When drying, set your dryer on its lowest heat settings and include 3 clean tennis balls, a pair of white tennis shoes, or similar items to agitate the fill.
Down Etc product orders are processed within 3 -5 business days and shipped via UPS Ground, unless otherwise specified. Our shipping charges are based on your total order cost. See the chart below or visit our Shipping Tab. Shipping is free for orders over $150.
|Total Order||Shipping Charges|
|Up to $25.00||$9.95|
|$25.01 - $100.00||$19.95|
|$100.01 - $150.00||$29.95|
|$150.01 - and Over||Shipping is free|
Currently, we do not ship internationally through our website. If you are interested in international shipments, contact us at 1.866.369.6382.
|Name||Down Etc Pillow - San-Down Wrap Pillow|
|Description||Down Etc's San-Down bed pillow contains wraps a hypoallergenic CentroClean blend of 50% goose down and 50% white goose feathers around a firm artificial down core. The combination provides softness with extra support. It is covered in white, 100% super soft, preshrunk, down-proof cotton with double stitching and German cotton piping. It is packaged in an individual white cotton fabric bag with handles.|